Read through our FAQs to make sure you’re all set and ready to Flip Out before you arrive:
Do I need to book in advance?
No, however, it is the only way to secure a spot for you in your local arena, although our arena’s are huge and filled with wall to wall trampolines, we can get really busy and often sell out so we strongly recommend you to book online if possible. Please click on the following link to book online https://www.myflipoutbooking.com/home
How much does it cost?
Each flip out session is 1 hour long and costs £8.95 – £12.50. Prices vary from store to store, so please double check before your visit!
Why do I need to wear Flip Out grip socks?
Flip Out Grip socks have been specially designed to increase grip on our trampolines, reducing the risk of injury – especially on our wall trampolines. Flip Out socks cost £1.50 – £2.50 and are yours to keep and re-use.
Do you have lockers?
Yes and we advise you to bring a £1 coin for the lockers, some stores will take a £5 deposit for use of the lockers.
How safe is it?
Before your session you will watch a safety briefing giving the do’s and don’ts of the Trampoline Arena. The staff are first aid trained and on site at all times to keep you and others safe.
How old do you have to be to jump?
All ages are welcome to Flip Out. Children of 11 years and under must have a parent or guardian on site at all times. If you’re between 12-18 years old your parent of guardian must fill the waiver out for you but does not have to be present when you visit the park. At the Preston branch adults will need to be present at all times. All under 5’s must be accompanied by an adult at all times when in the arena, but the adults don’t have to bounce. Charges apply at some branches for adults. At the Lakeside branch, general admission is for customers aged 5 and over. Lakeside has dedicated sessions for those under 5.
How long before my jump time starts do I need to arrive?
All Flippers must arrive 30 minutes prior to your scheduled start time to allow for check-in, completing the waiver and watch our safety briefing.
What should I wear?
To Flip Out you need to wear comfortable clothes; sports gear is ideal. No jewellery or sharp objects such as belt buckles or clothing studs are permitted on trampolines. Please note, it is essential that Flip Out grip socks are worn; you will not be able to Flip Out without a pair! (Purchase information explained in following FAQ).
Do you accept groups in the form of Schools, Clubs, Charities or Youthgroups?
Yes! Get in touch with your local arena to organise!
This is dependant on availability. And we are not able to offer concessions during holiday periods.
Why do I need to sign a waiver before heading out to Flip Out?
For insurance purposes every Flipper must have a completed and signed waiver from the Flip Out location they are Flipping at. If you are between 12-18 years old your parent or legal guardian must fill the waiver out for you but does not have to be present when you visit the park. At some of our stores children aged 11 years and under must have a parent of guardian on site at all times. At Preston branch adults will need to be present at all times.
Can I just come and watch?
Yes, you can access the viewing platform / Café free of charge. Refreshments and food are available to purchase in our cafés.
What is the minimum age to Flip Out?
Anyone is welcome, if you can walk, you can flip! All under 5’s must be accompanied by an adult at all times when in the arena.
For a children’s group/party booking how many parents/guardians must be present?
We require a minimum of 1 parent/guardian to be present per 10 children.
Is there a maximum weight limit?
Our manufacturer recommends a maximum weight of 125kg.
Can I cancel my booking?
If you wish to cancel your booking please contact the arena at least 7 days in advance. If you need to change your booking please contact the arena at least 24 hours in advance. Some stores may only offer a credit to your flip out account rather than a refund.
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