Got a Question?

Make sure you're all set and ready to Flip Out before you arrive:

Arrival Time & Jump Socks

All Customers MUST arrive 30 Minutes before their chosen time slot for check in, no additional time will be given for any late arrivals and you may be moved to the following sessions. All sessions run on the hour. Jump socks are compulsory and must be worn at all times, they can be purchased in store or online for £2.50.

Do I Need A Waiver & Do I Need To Sign A Waiver Everytime?

Anyone participating on the arena needs a valid waiver. Your waiver lasts for a year from the date you sign. When there's a new update to the waiver, your waiver expires and needs to be resigned. Anyone over 18 requires their own waiver, anyone under 18 require a responsible adult to sign a waiver for them.

Do I Need To Book In Advance?

No, however, it is the only way to secure a spot for you in your local arena, although our arena has lots to offer it can get really busy and often sell out so we strongly recommend you to book online to secure your sessions.

What Do You Offer?

We offer a wide range of fun activities for all age ranges, trampolines to jump down the arena, soft play to cllimb slide & spin through, timed ninja assault course, a huge inflatable to bounce around, foampits to launch into & many other activities to test your abilities

Are All Activities Open On All Sessions?

Yes! Booking any session allows access to all activities on the arena. Please be aware during quieter times we may have scheduled maintenence on certain areas. Please note some of our novelty area have height and age restricitons.

Do You Have Parking?

Yes, we have a large FREE car park for customers to use on site.

What Should I Wear?

To Flip Out you need to wear comfortable clothes; sports gear is ideal. Make sure you have nothing sharp on your clothes or anything in your pockets whilst you bounce. Be aware that you'll need to be wearing certified trampoline socks to go onto the arena.

Can I Bounce Whilst Pregnant Or With A Pre-Exsisting Medical Condition?

You cannot bounce if you're pregnant. If you have a pre-existing medical condition that would affect your safety while jumping, we advise you to speak to a medical professional to ask their advice prior to booking. If you have a medical condition, you think we should be aware of i.e., Epilepsy, please inform a member of staff upon arrival so we are aware. If you have a cast on you are not permitted to jump.

Do Spectators have to pay?

Spectating is free you can relax and enjoy a refreshment from the Flip Café.

How Old Do You Have To Be?

Flip Out is suitable from walking age! Some of our attractions do have height/age restrictions though. Please check the 'Activities' page prior to visiting. All children age 4 and under must be supervised by a paying adult and all children under 12 must be acompanied by an adult on site.

Can I Bring A Large Group?

YES !!!! You're more than welcome to book a large group, take advantage of our group bookings discount. If you need more info speak to a member of the team.

When Are Your Busier Times?

Busier times at the park are weekends and school holidays, if you are after a quieter session, we advise booking a session later in the day.

Do I Need To Watch The Safety Video?

Yes, everyone going into the arena with a paying ticket needs to understand the park rules. This can be watched on Youtube, at site if you've never seen the video or when you sign the waiver before you come. When you sign a waiver on site you can't watch the vidseo on the tablets so you will need to watch in store.When signing a waiver you are asked that you have seen the safety video. When checking in for your session you will be asked at reception to wave or give a thumbs up to the camera if you have seen the video. Safety is our number 1 priority, we need to make sure you're aware of the rules of the park. The video can still be watched in house if you would like a recap of the rules. You may be asked to rewatch if you haven't visited us in a while.

Are There Lockers?

Yes, lockers are availble at a chargeable cost and only accept card payments.