FAQS

Got a Question?

Make sure you're all set and ready to Flip Out before you arrive:

Do I need to book in advance?

No, however, it is the only way to secure a spot. Although our arena is huge and filled with wall to wall attractions, we can get really busy and often sell out so we strongly recommend you to book online if possible.

How much does it cost?

Sessions start from as little as £8

Is there parking?

Parking is available in Centrale Shopping Centre (charges apply).

Do you have lockers?

Yes we have lockers on-site that you can hire during your visit.

How old do you have to be?

Flip Out is suitable for all ages! Some of our attractions do have height/age restrictions though. Please check the 'Activities' page prior to visiting.

What time should I arrive?

All guests must arrive 30 minutes prior to your scheduled start time to allow for check-in.

What should I wear?

You need to wear comfortable clothes; sports gear is ideal. No jewellery or sharp objects such as belt buckles or clothing studs are permitted.

Can I come and just watch?

You sure can. We have spectator tickets available for just £3 - which can be redeemed back in our on-site Diner.

For a children's group/party booking how many parents/guardians must be present?

We require a minimum of 1 parent/guardian to be present per 10 children.

Is there a maximum weight limit?

Our manufacturer recommends a maximum weight of 125kg.

Can I cancel my booking?

You shall be entitled to cancel your booking at any time. You will have a 24-hour window from the point of payment where you will be entitled to a full refund*. Any cancellations occurring after this 24-hour period will only be offered to transfer to another date. No refunds will be issued. If you book within 24 hours of the booking date and time, you will not be entitled to a refund and will only be able to move your booking or receive a credit note for the amount paid.

Where are you located?

We're located in Centrale Shopping Centre, on Frith Road.

Are you wheelchair accessible?

Yes, our venue is completely accessible.

Can I bring my own food?

Please note, we do not allow any food or drink to be brought into the park for health and safety reasons. Any food and drink brought into the park will need to be either disposed of or stored away during your visit and cannot be consumed on site.

Birthday cakes are only permitted for pre-booked Flip Out Parties, where we will store the cake, present it for photos and then cut if for you and provide individually wrapped pieces of cake to be consumed outside of the park after your visit. Any remaining cake will be boxed and returned to the party booker on departure. PLEASE NOTE WE DO NOT ALLOW ANY KNIVES OR OPEN FLAMES ON THE PARK, if caught with either we will immediately ask you to leave.

Can I bring my own socks?

Guests must use Flip Out grip socks when bouncing or when on the inflatable park. Flip Out grip socks can be purchased online or in park for £3.