Got a Question?

Make sure you're all set and ready to Flip Out before you arrive:

Do I need to book in advance?

No, however, it is the only way to secure a spot. Although our arena is huge and filled with wall to wall attractions, we can get really busy and often sell out so we strongly recommend you to book online if possible.

How much does it cost?

Sessions start from as little as £8

Is there parking?

Parking is available in Centrale Shopping Centre (charges apply).

Do you have lockers?

Yes we have lockers on-site that you can hire during your visit.

How old do you have to be?

Flip Out is suitable for all ages! Some of our attractions do have height/age restrictions though. Please check the 'Activities' page prior to visiting.

What time should I arrive?

All guests must arrive 30 minutes prior to your scheduled start time to allow for check-in.

What should I wear?

You need to wear comfortable clothes; sports gear is ideal. No jewellery or sharp objects such as belt buckles or clothing studs are permitted.

Can I come and just watch?

You sure can. We have spectator tickets available for just £2 - which can be redeemed back in our on-site Diner.

For a children's group/party booking how many parents/guardians must be present?

We require a minimum of 1 parent/guardian to be present per 10 children.

Is there a maximum weight limit?

Our manufacturer recommends a maximum weight of 125kg.

Can I cancel my booking?

You shall be entitled to cancel your booking at any time. You will have a 24-hour window from the point of payment where you will be entitled to a full refund*. Any cancellations occurring after this 24-hour period will only be offered to transfer to another date. No refunds will be issued. If you book within 24 hours of the booking date and time, you will not be entitled to a refund and will only be able to move your booking or receive a credit note for the amount paid.

Where are you located?

We're located in Centrale Shopping Centre, on Frith Road.

Are you wheelchair accessible?

Yes, our venue is completely accessible.